Return or refund is applicable before shipping and within 1 day from ordering, since we are very fast in shipping. Fulfillment is always next day at 10am PST Toronto time.
After receiving the items, there is no refund nor exchange unless the item is damaged from shipping or other uncontrolled circumstances.
* We don't offer return labels.
* No refund or exchange during sale time, like BLACK FRIDAY, CYBER MONDAY, or any items on sale.
* Customer is responsible for paying any import costs such as VAT, duties and customs upon delivery, if applied by their countries.
Kindly note that we double and triple check every item before shipping for our quality assurance.